Privacy Policy
Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
I. What kind of information do we collect from you when you visit our site?
When you visit theoremvineyards.com, we collect some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
II. Sharing of personal information
Under no circumstances will we share any personal information that we collect with any third parties or websites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose but never does that email get sold or distributed to any other web site or list.
III. Newsletter Opt-Out.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.
IV. Consumer inquiries and privacy.
If you have any questions about your privacy or want to make changes to your profile or get off our marketing list, simply send us an email.
V. Protecting your information.
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
SMS/Text Message Communications
When you provide your mobile phone number to Theorem Vineyards and consent to receive text messages, we collect and use that information to send you SMS communications about your orders, appointments, wine club updates, promotions, and other information related to our products and services.
Your Consent
By providing your mobile phone number and opting in to receive text messages from us, you consent to receive recurring automated marketing and transactional text messages from Theorem Vineyards at the number provided. This may include messages sent via automated technology. Consent is not a condition of any purchase.
Message Frequency and Charges
Message frequency varies depending on your interaction with us and the programs you've enrolled in. Standard message and data rates may apply based on your mobile carrier's plan.
How to Opt-Out
You may opt-out of receiving text messages at any time by replying STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message. You may also text HELP for assistance or contact us directly at (707) 942-4254 or info@theoremvineyards.com.
Carrier Limitations
We are not liable for any delays or failures in your receipt of text messages, as message delivery is subject to effective transmission from your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Data Protection
We do not sell or share your mobile phone number with third parties for their marketing purposes. Your mobile phone information is subject to the same security and privacy protections described elsewhere in this Privacy Policy.
How We Protect and Retain Data
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
Our website may permit you to create an account. You are responsible for selecting a unique and complex password and keeping it confidential. You are responsible for any access to or use of your account by someone who has obtained your password, whether or not you approved of such access or use. Notify us of unauthorized use of your password or account immediately.
We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.
Changes To This Privacy Notice
We may change our Notice and privacy practices. New notices will be published on our website. If changes are material, the Notice that was in place when you submitted personal data to us will generally govern that data unless you consent to the new Notice. Our Notice shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
How We Share Data
In addition to the specific situations discussed elsewhere in this Notice, we may share personal data in the following situations:
- Affiliates and Acquisitions. We may share data with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If a company acquires, or enters negotiations to acquire, our company, business, or assets, we may share data with that company.
- Other Disclosures without Your Consent. We may share data to cooperate with law enforcement, participate in a legal process, or for legal compliance. We may share your data to establish or exercise our rights, to defend against legal claims, to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies.
- Public. Our website may allow for comments or reviews in a public forum. If you post on these pages, what you share may be publicly available.
- Mobile Data. Mobile opt-in data, phone numbers, and SMS consent information will not be shared with, sold to, or transferred to any third party for any purpose.
- Service Providers. We may share your data with service providers. Service providers may help us to run our website, conduct surveys, provide technical support, process payments, fulfill orders, and more.
- Professional Services. We may share personal data with our professional service providers, such as auditors or lawyers.
- Other Disclosures with Your Consent. We may share your data with third parties when you consent or direct us to.
Third-Party Applications/Websites
We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.